Privacy Policy

Effective Date: 1 January 2026

Highway Auto Solutions (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full name

• Phone number

• Email address

• Vehicle details (when requesting a quote or service)

• Any information you voluntarily provide through contact forms, service requests, or newsletter subscriptions

b) Non-Personal Information

• Browser type and version

• Device information

• IP address

• Pages visited on our website

• Time and date of visits

This information is collected automatically to help us improve our website and services.

2. How We Use Your Information

We use your information to:

• Provide automotive services and respond to inquiries

• Process service requests, quotes, and call-back requests

• Communicate with you regarding services, promotions, or updates

• Send newsletters and promotional emails (only if you subscribe)

• Improve our website functionality and user experience

• Comply with legal and regulatory requirements

3. Newsletter & Marketing Communications

If you subscribe to our newsletter:

• You may receive service updates, promotions, and announcements

• You can unsubscribe at any time using the link provided in our emails

• We do not sell or share your email address with third parties for marketing

4. Cookies & Tracking Technologies

Our website may use cookies to:

• Enhance user experience

• Remember preferences

• Analyze website traffic and performance

You can disable cookies through your browser settings, though some features may not function properly.

5. How We Protect Your Data

We take reasonable technical and organizational measures to protect your personal data, including:

• Secure server environments

• Restricted access to administrative systems

• Encryption of sensitive information such as passwords

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Sharing of Information

We do not sell, rent, or trade your personal information.
Your information may only be shared:

• With trusted service providers who assist in operating our website or services

• When required by law or legal process

7. Third-Party Links

Our website may contain links to third-party websites (e.g., Google Maps, social media platforms). We are not responsible for the privacy practices or content of these external sites.

8. Your Rights

You have the right to:

• Request access to your personal data

• Request correction or deletion of your data

• Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

9. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Highway Auto Solutions
📍 Bungoma, Kenya
📞 Phone: 0723 880785
📧 Email: contact@highwayautosolutions.com